Wenova.
HULet's talk
← Back to homepage

Privacy Policy

Effective: 2026-06-16

This policy describes how OctoPulse Services Kft. handles the personal data it receives through wenova.io, under EU Regulation 2016/679 (GDPR) and Hungarian Act CXII of 2011 (Infotv.).

1. The data controller

Company: OctoPulse Services Kft.
Registered seat: 3580 Tiszaújváros, Margit sétány 23., Hungary
Company reg. no.: 05-09-037891 · Tax no.: 32586057-2-05
Represented by: Csaba Pija
E-mail: hello@wenova.io

2. What data we handle and why

Contact form and Nova assistant: when you reach out, we handle the name, email, company, position, phone, social handle and message you provide, to answer your enquiry and contact you.

Nova conversations: Nova is an artificial intelligence assistant. We store the conversation content (messages) and the details you provide in our Supabase database to process your enquiry. It becomes a lead only after explicit human confirmation (the summary card).

Anonymous analytics: only with your consent do we measure site usage with an anonymous identifier (see the Cookie Policy). This contains no personal data.

Legal basis: pre-contract steps and legitimate interest in handling enquiries (GDPR Art. 6(1)(b) and (f)); for measurement, your consent (Art. 6(1)(a)).

3. Retention period

We keep enquiry and conversation data for 1 year from the close of contact, unless law requires longer. Abandoned conversations are pruned periodically.

4. Data processors

  • Vercel Inc. (USA (EU SCC)) - Hosting and server-side execution (serving the website and the APIs).
  • Supabase (EU) - Database: storage of leads, conversations and anonymous analytics events.
  • Resend (USA (EU SCC)) - Transactional email delivery (lead notifications).
  • Anthropic PBC (USA (EU SCC)) - The Nova assistant language model (processing the conversation); API data is not used for training.

Some providers may operate outside the EU (in the USA); transfers take place with appropriate safeguards (EU Standard Contractual Clauses).

5. Your rights

You may request access, rectification, erasure, restriction and data portability, and you may object. Send requests to hello@wenova.io; we respond within 30 days.

You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH): 1055 Budapest, Falk Miksa utca 9-11., https://naih.hu.

6. Data security

We handle data over an encrypted connection (HTTPS) and access it only to the extent necessary.